Techcrunch tweets a warning to PR firms

Techcrunch is the kind of publication that makes newspapers and magazines turn pale with fear. The daily blog on all things tech is read as gospel by millions of followers (I’m one of them). Not surprisingly, that makes it a target of PR firms wanting some publicity for their clients. Last night, it looked as though some of those firms touched Techcrunch’s last, raw nerve.

Over the past few days Techcrunch has posted a couple of tweets taking on public relations people for promising embargoes, then breaking them. Presumably that means a PR firm promised Techcrunch an advance look at some news in exchange for the promise of delaying its public release. Who knows what happened, but Techcrunch last night tweeted on Twitter “I declare war on PR firms. More nonsense today. We’re publishing a list.” And then later: we are literally under attack from the PR world. This is going to make a fascinating post.”

Since we don’t dwell in the tech space much, we’ve never had the opportunity to make them angry, so I’m fairly sure we’re not on that list ;) .  But this episode certainly raises an interesting series of questions for media and PR firms. My rule of thumb is always to take the high road when dealing with reporters and bloggers. Don’t over promise, never lie and make sure you’re an honest broker with all your contacts. My experience tells me that is the path to good relationships. Sounds like some PR folks got a little over anxious and burned a very important contact. Not good.

I don’t mean to absolve Techcrunch here though. The declaration of war was way over the top. The sweet sanctimony and self-importance makes me roll my eyes. Public relations people, like myself, are vital for news organizations to do their jobs. Techcrunch is a leader in its space, without a doubt, but I wonder if the Wall Street Journal or the Economist has ever declared war on PR firms in general and posted a blacklist. And besides, even if Techcrunch is angry and put out, it doesn’t need to say it out loud… as I told my nine-year-old the other day: you don’t need to vocalize every single thought that comes into your head. That’s bad PR.

By the way… for those of you who don’t know about Twitter and how it can be an integral part of your next communications program, check this out.

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3 Responses to “Techcrunch tweets a warning to PR firms”

  1. Bruce Owen Says:

    Here are the two rules PR people need to know when dealing with the media:

    1) Don’t lie.
    2) Tell the truth.

  2. Mark Says:

    Isn’t this a good example of how some new media outlets are different from MSM? (They don’t follow the same rules of engagement, and you should be prepared for the occasional curveball.)

    (Also, the comments field here is running underneath the blogroll, so I can’t tell if I’ve typoed.)

  3. Adam Says:

    I agree with you Bruce. I follow both rules. I find them golden.

    Mark, I get thrown curveballs from the so-called ‘mainstream’ quite consistently. I don’t think the rules should be much or at all different for bloggers. My point with this is that Techcrunch should think twice before pulling a prima donna act on Twitter. If a firm or firms are misbehaving, then deal with them one on one. To tar all PR firms wasn’t very professional, in my opinion.

    And I know about the dang comment field. *grrrrr* We’re in the process of rebuilding our site now to fix that kind of annoyance.

    Thanks for the comments.
    Adam.

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Blogs like this one need to have rules so their readers know what to expect. I'll be writing about a great many things that interest me. Most of them will relate to contemporary corporate communications, advertising, marketing and PR. I promise to be open and up front about my business relationships when I write about a client or about a topic that stands to bring a client material benefit. If any other rules occur to me, I'll jot them down here.

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